Orders and Returns

These Terms (“Terms”) apply to all orders placed by you through COTODAMA’s website or via phone with COTODAMA’s customer support (collectively the “COTODAMA Store”). By placing an order through the COTODAMA Store, you agree to be bound by these Terms. You represent and warrant that you have the legal capacity to agree to these Terms. Suppose you are under the age of thirteen or any higher minimum age in your jurisdiction. In that case, you represent and warrant that you have obtained parental or guardian consent to enter into these Terms. If your order includes paid services, our Terms of Paid Services are hereby incorporated into these Terms. These Terms are between you and COTODAMA INC., and, if applicable, the reseller appointed by COTODAMA INC. as identified in the COTODAMA Store or in your order confirmation. In these Terms, “COTODAMA” and “we” mean COTODAMA INC. and/or its affiliates and, if applicable, any such reseller.

RETURN POLICY

We do not accept returns, refunds, or exchanges at the customer's convenience. If the product is defective within two weeks from the date of delivery, we will replace or repair it.
Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. To qualify for a refund, you must meet all the following conditions:
*return the device and/or accessory, including all parts included in the original packaging, in good physical condition; and
Include the return authorization number with your return.
If your return fails to meet any of the above conditions, we may, at our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.

NOT FOR RESALE

The COTODAMA Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

PRICING

Prices are stated in the applicable currency based on your selected location. They may not include shipping and handling charges or applicable taxes, which, if appropriate, will be communicated to you before you place your order. We reserve the right to change the prices for any products or services in the COTODAMA Store at any time without notice.

ORDERING, SHIPPING, AND DELIVERY

We may refuse or cancel any order or limit any quantity at our sole discretion, even after receiving your order. We may also require additional qualifying information before accepting or processing your order. While it is our practice to confirm charges by e-mail, your receipt of an e-mail confirmation does not constitute our acceptance of your order or our confirmation of an offer to sell a product or service.
If you wish to make a transaction through the COTODAMA Store, you may be asked to supply certain relevant information, such as your payment and shipping information. By submitting such information, you grant us the right to provide such information to third parties for purposes of facilitating transactions. Verification of information may be required before acknowledging or completing any transaction. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY PAYMENT METHOD THAT YOU CHOOSE TO USE TO COMPLETE ANY SUCH TRANSACTION.
Many events beyond our control can impact the actual delivery of your order, and you agree we are not liable for late deliveries. Title to the products will pass to you upon delivery of the products to the carrier; however, the risk of loss of, or damage to, the products will pass to you upon delivery of the products.
In certain regions, although we are the operator of the COTODAMA Store, the products and services may be sold to you by our appointed reseller, as the seller of record, according to contractual arrangements between the reseller and us. As described above, this means you have a contract with that appointed reseller to supply those products and services. In such a case, the point of purchase or your order confirmation will include the appropriate contact information for any issues relating to your order. COTODAMA INC. and its affiliates are express third-party beneficiaries of these Terms in cases where these Terms are between you and the appointed reseller.

PRODUCT AND SERVICE AVAILABILITY

We reserve the right to add or remove products and services from the COTODAMA Store at any time for any reason. We also reserve the right to change quantities available for purchase at any time, even after you place an order.
We make no representations of the completeness, accuracy, reliability, validity, or timeliness of any listings, descriptions, or images (including, without limitation, any features and specifications such as weights and sizes) for any products or services available through the COTODAMA Store. Such information and the availability of any product or service (including, without limitation, the validity of any coupon or discount) are subject to change at any time without notice. We make reasonable efforts to accurately display the attributes of products, including the applicable colors. However, the actual colors you see will depend on your computer system. We cannot guarantee that your computer will accurately display such colors. It is your responsibility to understand and comply with all applicable local, state, federal, and foreign laws (including minimum age requirements) regarding purchasing, to possess and using any product or service.

COMPATIBILITY

You are solely responsible for determining the compatibility of the products and services with any required equipment (e.g., ensuring that you are using a compatible mobile device). You agree that lack of compatibility does not constitute a defect giving rise to a claim under our Limited Product Warranty.

SOFTWARE LICENSE

To the extent the products ordered by you contain, consist of, or make available COTODAMA software in any form, such software is licensed to you and not sold by our Terms of Service.

LIMITATIONS ON LIABILITY

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, NEITHER COTODAMA, ITS SUPPLIERS, DISTRIBUTORS, OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA PRODUCTS AND SERVICES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE COTODAMA PRODUCTS OR SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COTODAMA OR ITS SUPPLIER, DISTRIBUTOR, RESELLER, OR LICENSOR, OR OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA PRODUCTS AND SERVICES HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL THE AGGREGATE, TOTAL LIABILITY OF COTODAMA, OR ITS SUPPLIER, DISTRIBUTOR, RESELLER, OR LICENSOR, OR OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA PRODUCTS AND SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE COTODAMA PRODUCTS OR SERVICE EXCEED THE AMOUNTS YOU HAVE PAID FOR YOUR APPLICABLE PURCHASE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COTODAMA AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

COTODAMA INC.

Company Representative: Mr. JIN SAITO
Address: 2F 6-3-16 MINAMIAOYAMA, MINATO-KU TOKYO 107-0062 JAPAN
Email: info@lyricarts.jp
Updated January 01, 2022, by COTODAMA INC.

Contact Form

Orders and Returns